Privacy Policy
At BDXCLOUD, we take your privacy seriously.
- Data Collection: We collect only the information you provide during registration.
- Usage: Your data is used solely to provision services.
- Security: All data is encrypted in transit and at rest.
- Cookies: We use minimal session cookies.
- Data Retention: We retain your data for as long as your account is active.
- Contact: radowan.cyber@proton.me
Terms of Service
By using BDXCLOUD services, you agree to the following terms.
- Acceptance: Purchasing any plan constitutes acceptance.
- Usage Policy: Services must be used lawfully.
- Resource Limits: Plans include allocated CPU/RAM/storage.
- Payment: All payments are non-refundable unless outage exceeds 72 hours.
- Downtime: We guarantee 99.9% uptime.
- Data Backup: You are responsible for backing up your data.
- Termination: We reserve the right to terminate accounts.
- Changes: Terms may be updated with 7 days notice.
Refund & Cancellation
We strive for 100% satisfaction.
- Refund Window: Full refund within 7 days.
- No Refund: After 7 days, no refunds.
- Cancellation: Contact us at least 72 hours before billing.
- Service Credits: Issued for prolonged downtime.
- Chargebacks: Will result in account suspension.
Acceptable Use Policy
To ensure a safe environment, we enforce this policy.
- No Abuse: Harassment, hate speech, or illegal activity is prohibited.
- No Spam: Unsolicited bulk messages are forbidden.
- No Malware: Hosting viruses is not allowed.
- No Resource Exhaustion: Cryptocurrency mining is prohibited.
- Compliance: You must comply with all applicable laws.
- Reporting: Report violations to radowan.cyber@proton.me.